Archive for month: March, 2015

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Phoenix Power Window Repair

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Type the keyword phrase “Phoenix power window repair” into a search engine search box and you’ll get everything from power window repair specialists to glass shops, DIY videos to links to auto part retailers. You have options when it comes to Phoenix power window repair, but the old adage “buyer beware” is alive and well in this industry.

It’s sad that you can’t just pick up the phone and call your local corner repair shop for help anymore, but you have a responsibility to your wallet and your budget to call around, compare quotes and most importantly check references!

At Power Window Repair, we recommend that our customers get the best repair for their budget,  knowing that if they call around, they’ll find us the best bang for their buck, but we also give a warning before we hang up the phone. There are several companies offering power window repair services in the Phoenix area, but not all of them have the experience necessary to be fiddling around with your door panel and removing parts.

At least 3 times a week we receive a call from a desperate consumer who’s been taken for a ride! We’ve heard it all! It’s hard to believe that someone would come out to repair a vehicle, take it apart and then leave without finishing the job, but it happens on a regular basis. We’ve repaired customers broken door panels and lock systems and we’ve even gone so far as to do courtesy repairs for senior’s on fixed incomes who find themselves hoodwinked by another company. What’s bothersome to our team is that zero of these other companies have customers who have reviewed their services, whether they’re bad or good. We know that a “cheap repair” is tempting, but is it worth throwing your money out the window? Of course it isn’t what you wanted, but it’s what you’ll end up with IF you don’t do your due diligence.

Power Window Repair maintains a 5-star rating on Yelp & Facebook and the BBB gave us an A+ based on the work with did with their customers before we even became accredited. What more can you ask for? Look at any dealership, any repair shop, any glass shop for that matter. Will you find the same ratings?

Our customers love Power Window Repair for many reasons, beginning with the service they receive on the very first phone call. Our friendly diagnostic techs will figure out what you need and then get you a quote you can count on. No funny business. No bait and switch. No flimflamming. Spend some time on Yelp. Spend some time on our Facebook. See what our customers say for yourself!

So when you’re typing in “Phoenix power window repair” and your choices are in front of you, skip the glass companies and cheap part stores, DON’T CHOOSE PHOENIX POWER WINDOW REPAIR or any other company without solid customer reviews and recommendations, and for Pete’s sake, don’t call your tire shop! Call Power Window Repair and compare. With solid 1 year warranties on parts and labor and custom-fabricated metal parts, Power Window Repair has your “Phoenix power window repair” fix!

 

 

 

 

Ford Recall 2015

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Once again, we have a serious vehicle recall to notify you about. The number of recalls between 2012-2015 seems to be higher than in the years before, so as consumers, we need to be diligent in making sure that we are in the know about manufacturer recalls on the cars that we own. Our safety and the safety of our loved ones could be in danger without us every hearing a peep from the manufacturer of our cars, so it’s our job to make sure that we check recall information from time to time. The same goes for child safety seats, toys, etc. This time it’s a Ford recall that we are warning about!

Ford announced three recalls affecting approximately 220,000 vehicles built between the model years of 2011 and 2015. By far, the largest recall affects the Ford Explorer and Police Interceptor Utility SUVs from model years 2011 through 2013. In these vehicles, a spring in the doorway handle could be come unseated, Ford reports, causing the doors to open in a side-impact accident.The other two recalls focus on specialty vehicles, with Ford recalling 6,500 F-Series Super Duty ambulances and emergency trucks from model years 2011 to 2015. In the case of the 2014 and 2015 F-Series, only trucks with the 6.7-liter turbodiesel are affected. These trucks may have faulty exhaust gas sensors, which according to Ford, could cause the trucks to think they’re in a high-temperature situation. The trucks in questions were built at Ford’s Kentucky truck plant between February 22, 2010 and February 1, 2015.Last, but not least, Ford / Lincoln is also recalling specialty Lincoln MKT crossovers from model years produced between 2013 to 2015. These include limos and hearses produced between early March 2012 and early March 2015. Any affected MKTs may have a faulty vacuum pump relay that could cause a fire under the hood. That’s no good!In the case of the Ford Explorers, dealers will inspect all door handles and repair as may be needed. The Super Duty vehicles will get various software updates, while the Lincoln MKTs will have vacuum pump relays replaced outright. No deaths have been reported.Read below for the official press release from Ford

FORD ISSUES THREE SAFETY RECALLS IN NORTH AMERICA

DEARBORN, Mich., March 25, 2015 – Ford is issuing three safety recalls in North America. No accidents or injuries are attributed to these conditions. Details are as follows:

Ford issues safety recall for certain 2011-2013 Ford Explorer and Ford Police Interceptor Utility vehicles for interior door handle issue
Ford is issuing a safety recall for approximately 213,000 2011-2013 Ford Explorer and Ford Police Interceptor Utility vehicles in North America (actual 212,911) for an issue with the spring that controls the interior door handles. If the spring is unseated, the door may become unlatched in a side-impact crash, increasing the risk of injury.

Ford is not aware of any accidents or injuries related to this condition.

Affected vehicles include certain 2011-2013 Ford Explorer and Ford Police Interceptor Utility vehicles built at Chicago Assembly Plant, Feb. 1, 2011 to Jan. 31, 2012; June 1, 2012 to June 30, 2012; and Oct. 1, 2012 to Nov. 30, 2012.

There are 194,484 vehicles in the United States and federalized territories, 12,392 in Canada and 6,035 in Mexico.

Dealers will inspect all four interior door handle assemblies and repair or replace the handles as necessary at no cost to the customer.

Ford issues safety recall for certain 2013-2015 Lincoln MKT limo and hearse vehicles in North America for vacuum pump relay issue
Ford is issuing a safety recall for 1,725 2013-2015 Lincoln MKT limo and hearse vehicles in North America for an issue with the vacuum pump relay that could result in an underhood fire.

Ford is aware of two underhood fires, but no accidents or injuries believed to be related to this condition.

Affected vehicles include certain 2013-2015 Lincoln MKT limo and hearse vehicles built at Oakville Assembly, March 6, 2012 to March 4, 2015.

There are 1,586 vehicles in the United States and 139 in Canada.

Dealers will replace the vacuum pump relay and associated wiring at no cost to the customer.

Ford issues safety recall for certain 2011-2013 Ford F-Series Super Duty ambulance vehicles and 2014-2015 Ford F-Series Super Duty ambulance and emergency vehicles with 6.7-liter diesel engines in North America for exhaust gas temperature sensor issue
Ford is issuing a safety recall for approximately 6,500 2011-2013 Ford F-Series Super Duty ambulance vehicles and 2014-2015 Ford F-Series Super Duty ambulance and emergency vehicles equipped with 6.7-liter diesel engines in North America (actual 6,472). The exhaust gas temperature sensors may not function properly, causing the vehicle to incorrectly identify a high temperature condition.

Ford is not aware of any accidents or injuries attributed to this condition, and that includes patients riding in the ambulance vehicles. The company is taking this action because of the unique nature of ambulance and emergency vehicles.

Affected vehicles were built at Kentucky Truck Plant, Feb. 22, 2010 to Feb. 1, 2015.

There are 6,322 vehicles in the United States, 96 in Canada and 54 in Mexico.

Dealers will update the software on affected vehicles at no cost to the customer.

Is Your Power Window Broken? Who Do You Call?

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Is your power window broken, stuck, off the track, moving slowly, or did it just drop into the door? Who are you going to call?

You don’t call your local tire repair shop. You don’t call your regulator mechanic and for Pete’s sake, you definitely don’t call the dealer!

We are always shocked when we get a call from a tire shop or machine shop for a quote on a power window for a customer. Even worse is when they call about door locks or door handles, because we know they have ZERO idea what they are doing or what’s behind that door panel and that’s why they’re calling on us.

We know it’s easier to deal with someone you already know, but taking a broken power window or anything else not tire related to a tire shop is just plain silliness! Let’s put it this way, most glass shops prefer not to work on these broken power windows because they are difficult, most are connected to a computer that’s finicky and if they get stuck on something funky, what do they do then?

Most skilled mechanics will tell you that working on power window systems is a PITA (pain in the you know what). When they get a call from a customer that says that their power window is broken, they cringe. Each vehicle is different. Each year range for each vehicle is different and parts can sometimes be hard to find, if you can figure out what’s definitely wrong with the system. This may be why most dealers call us and ask for a diagnosis, even after their mechanic has diagnosed the problem as a motor or a switch. They know better than to be ordering parts until they’ve spoken to one of our diagnostic technicians if they want to save time and money.

A broken power window can leave you feeling unsafe and vulnerable, which can in turn cause you to make snap decisions and have you running to the dealership when you have another option. Power Window Repair will save you 40-70% off traditional power window repair rates and because we specialize in power windows, our skilled technicians can offer mobile service on most repairs. Our proprietary repair of stainless steel and customer-fabricated parts applied to the weakest points of power window regulator provides for years of worry-free use, unlike the inferior replacement parts found on the market today.

To get a free diagnosis and quote on your vehicle, call (480)570-5116. We’ll get you the answers you need quickly and your repair completed in a snap! Be sure to check out our reviews on Yelp, BBB, Facebook and Angie’s List. We’re no joke when it comes to power windows!

 

 

 

BMW Twisted Seat Problem?

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Is your BMW seat moving one way, but not the other? Are you lop-sided, leaning in one direction, as your driving down the road? Is the vehicle stuck in the position of your wife or husband’s height? Your power seat isn’t just malfunctioning, it could be causing a safety hazard to you and the people you love! A BMW twisted seat is no joke and it can cost you a pretty penny if you don’t know the right people!

If you’ve called BMW or any other repair shop for that matter, you know that looking at an entire new seat and that’s going to set you back a pretty penny. It’s not uncommon for customers to tell us that they’ve been quoted upward of $1200 for a replacement seat. A used seat from a junk yard will cost about $450 and then it has to be stripped, the old seat torn apart and everything put back together again. You lose your car for 4 days and if you’re lucky, it will be repaired correctly. The key phrase here being “if you’re lucky”.

A twisted seat repair doesn’t take a brain surgeon, but you do have to know what you’re doing and have the proper tools available to you. Paul’s video comes with personal support, so it’s not uncommon for him to hear from someone on the East Coast or in another country. This BMW problem is world-wide. the one thing common about all these people is that they wished they were in Phoenix, so they could have us do the repair. What really stinks is when they call from Florida for a quote stoked about what we do and then realize we’re in Arizona. What a bummer! Lucky for them, Paul is great at explaining how to fix these things.

WE REPAIR OVER 100 BMW SEAT TWISTS A YEAR IN THE PHOENIX AREA!

We didn’t achieve the highest ratings Yelp, Angie’s List and the BBB by being slackers! We do what we say, offer hassle-free, no surprise repairs and we do it with a smile each and every time!  With rates averaging 40-70 less than most dealers and shops, we’re definitely the biggest bang for your buck!

You can download Paul’s instructional videos on BMW twisted seat repairs for $39 but if you live in the Phoenix area, you’re going to want to just pick up the phone and call us at (480)570-5116. We can repair that BMW twisted seat for $149 and you can save your knuckles and your neck! We’ll have that twisted seat untwisted in a jiffy and have you back on the road. The average repair on a BMW seat twist will take less than 1 hour and it can be done at your home or office. The best part about it is that we give a 1-year warranty. You can’t go wrong. Our BMW customers aren’t shy and they are major Yelpers here in Phoenix. One look at our reviews on Yelp and you’ll have peace of mind that the technicians at Power Window Repair will provide you with the best repair, at the best possible price.

Easy Power Window Repair

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Doesn’t everyone want easy power window repair? I mean, who in their right mind would want hard power window repair? Any way you shake it, power window repair will cost you money. Just how much money it will cost you solely depends on the steps you take to remedy the situation.

Do you call the dealer? Be sitting down if you do. You’re about to hear the most outrageaus quote you’ve ever heard. Seriously, if you’re a heart patient, don’t do it. It will make you hot under the collar.

Do you call the local repair shop on the corner or one of those guys who advertises everywhere that they do all vehicle repairs? You can, but you’re still going to get an outrageous quote, you’re going to have to take it there for a diagnosis before you’ll get a quote and you’re likely to get crappy aftermarket parts to boot!

Do you call a glass shop? That’s what most people do, but most glass shop techs either have very little experience doing them, very little time in their schedules for repairs like this or will sub it out to Power Window Repair to make sure that the job gets done right, knowing that we are experts in our field.

Any one of these options will likely make you cry unless you end up talking to Power Window Repair. Our friendly diagnostic technicians will help you figure out what’s wrong and what you need and then they’ll find a time in your schedule for us to repair it for you. When the savings is 40-70% less than standard shop rates and you get a better warranty than the dealer, you need to call and compare. Power Window Repair is famous for repairing power window regulators so they don’t break again with proprietary stainless steel repairs and custom-fabricated metal parts.

With one year warranties on parts and labor, servicing over 4k windows per year, Power Window Repair has quickly become the leading experts in the power window repair industry. Power Window Repair carries 5-star ratings on Yelp and Facebook, as well as A+ ratings on the BBB and Angie’s List!

Call for a free quote and diagnosis at (480)570-5116.

Power Window Not Working? How Power Windows Work

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A power window can be a force to be reckoned with. It’s full of moving and electrical parts and one things always leads to another. A dozen things can go wrong that would cause a power window to stop working or to work in such a way that you know that something is wrong…very, very wrong.

In most modern cars, we look to the regulator to be the problem, although particular models have a predisposition toward motor failure. Many of the newer modern vehicles have cable power window regulators in they doors and they’re simply not made to last. Symptoms of a broken or failing window regulator include the glass popping and dropping into the panel or it slowly slipping down as you drive. You may hear the motor trying to work and may even hear metal scraping around, but there’s no movement in the glass – that’s a window regulator. When it’s beginning to fail, most of these power window regulators will talk to you, or in other words make noise. Cable window regulators, in general, carry the heaviest weight of the glass and the heaviest loads, on the weakest points of the part. That’s usually where you’re going to find those cheap plastic pulley-wheels, fairleads and glass anchors. That’s a problem for most consumers considering that replacement parts are far more inferior than the original, even if their OEM replacement window regulators. It’s a big inconvenience to come out in the morning to find your window down and you know it was up when you locked it the night before. What do you do? Take it to work and hope it doesn’t get broken into? Call into work? It’s a real hassle to work with most dealers and repair facilities that work on power windows. You’ll lose your ride for a day or more, I promise. If you’re interest in getting help with that problem you can call us at the shop (480)570-5116 and a diagnostic tech can walk you through our process and why we do it. Don’t worry about not being in Phoenix, we have regulators shipping from all over the country.

The next most probable problem when a power window fails is the motor. A good sign that a motor is failing is that it will generally slow down as your trying to power the glass up. You may even be tempted to help the glass from time to time to get it up all the way. Now if it’s slow on the way down, go back to thinking it’s the window regulator, because a regulator attached to a motor will whizz down whether it’s good or almost worn out. Remember, it has gravity on it’s side and a huge piece of glass on it’s back. It’s on the way back up that the power window motor is tested. Once you start experiencing a slow down, you’d better start looking to replace it. One day you will hit the button and it will just be dead. Let’s just hope the window is in the up position when that happens. If you’re experiencing a problem with the window bouncing up and down or falling out of the one-touch programming, you’re likely looking at a motor issues, but with BMW’s, VW’s and Audi’s it can sometimes be a warning of regulator failure. They’re German, what else can I tell you?

Finally, we can talk about the power window switch. If the failure is on one of the passenger doors, you need to test the switch from both the door with the problem AND the master power window switch on the driver’s door. If it works from one or the other, the other one needs to be repaired or replaced. Cars are often misdiagnosed as a motor when it’s actually the switch connection that has burned out in the up or down position. It’s unlikely to have a switch burn out in the middle, since the damage isn’t done until you actually let go of the switch. It’s much more difficult to diagnosis a switch on a drivers door window. There aren’t any other switches to try, so what you look for is that special click that you feel under you finger when the switch is raised or depressed. That click you feel or hear is the electrical actuation. If you are clearly getting that, go back to thinking it’s the motor.

If all 4 windows go at the same time or if you’re driving a Buick Century or Cadillac DeVille, there’s always that chance of an electrical break in the door wire harness. We run into it from time to time and we simply repair the broken wire and reduce the price we quoted you for the part, right on the spot. Most wire harnesses can be repaired for $149-$199, depending on how many wires have been damaged.

As always the experts at Power Window Repair will have the answers that you seek regarding you power window and our prices will knock your socks off! We’re known for beating dealer and shop rates by 40-70% off so call and compare. (480)570-5116.

BMW rear power window regulator

Weak areas on a power window regulator

 

 

 

Are You Open On Weekends?

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Yes, we do! We do not provide mobile service on Saturdays, however we are available in the shop at 2439 E McDowell Road by appointment from 9am to 3pm. We are closed on Sundays. All calls left outside of normal business hours will be returned first thing in the morning.

What If I Have The Part Or Want To Buy The Part And Have You Install It?

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We are happy to do that for you, however we will not be able to warranty that part for you in the event that it fails during your part warranty period. Our warranty will only cover the workmanship installation of the part into your vehicle and will not cover the removal and re-installation of a part under warranty.

YOU MUST VERIFY YOU HAVE THE RIGHT PART! If we come out to your location to install a part that you have purchased and you’ve purchased the wrong part, there is a minimum service charge of $99. Take care in making sure that you have ordered and purchased the correct part for your vehicle model.

You other option is to allow us to attempt to repair your part. If it’s necessary to purchase a part to complete your repair, we will warranty the part and the labor for a full 12 months, but it’s important to remember that when it comes to window regulators, we recommend rebuilding the OEM window regulator over a new replacement window regulator.

This business was founded because whether it’s an OEM or aftermarket window regulator replacement part, it was designed to break. There are weak points in the mechanism that are actually designed and engineered to carry the heaviest load of the glass and the most pressure. This is why this part is considered as ‘wear and tear’.

Many times, we can repair the OEM for less than you can buy the part and have it installed. It’s important for you to have all the information about your options BEFORE making a decision on your repair. You don’t want to be doing this again 18 months down the road. Do you?

 

Why Is My Older Vehicle More Expensive?

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As a vehicle gets older, it actually becomes more difficult to work on. The plastic has begun to deteriorate, parts have become brittle and it will take our technicians longer to to get in and out of. Additionally, many older vehicles contain what we call scissor-action regulators that are riveted to the panel. That alone means that additional time and care must be taken for safety reasons.

There are vehicles that are just too old for our team to work on. When that happens, we will try to give you some ideas for alternatives. Parts for some of these older vehicles are difficult to find and often the basic window trim is at fault, which is almost impossible to find on most older vehicles. Our primary business model is made of repairs on vehicles 1997 and newer.

What If I Take The Panel Off? Do I Get A Discount For Doing Half The Work?

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It seems like that would be half the work, but it actually takes our techs just a few minutes to get in and out of most vehicles professionally. We would ACTUALLY prefer that our customers NOT take the chance and leave the work to us.

We’re the experts and we know that it’s too easy to break things in those doors. We know because we are often asked to fix them. When our technician arrives to see a panel off a door, they actually have to take extra time to inspect the panel and clips, before they can start the repair. You’d be surprised what will interfere with a window regulator and the way it operates and we certainly don’t want you to be driving down the road when your panel rattles off.

Quick Links

Contact Us

Phone Number:
480-570-5116

Email:
PowerWindowRepairAZ@Gmail.com

Shop Address:
2439 E McDowell Road, Phoenix AZ 85008

Shop Hours:
Mon – Fri: 8 AM – 5 PM
Sat: Closed
Sunday: Closed

ABOUT POWER WINDOW REPAIR

Power Window Repair was founded on the premise that modern cable power window regulators were not only designed to break, but break often. The founder of Power Window Repair used his knowledge and experience in the engineering and automotive sector to design a way to re-manufacture and strengthen the OEM regulator, making it stronger, work like new and at a price that will keep your wallet from screaming for mercy! The most important thing is that the repair is designed and engineered to last for many years to come! We are famous for repairing cable window regulators so they won’t break again.