How long has Power Window Repair been around? What’s The History Behind PWR?

After designing this proprietary repair for his own vehicles, Paul Nagy founded Power Window Repair in Phoenix, Arizona in January of 2009. Since then, we have designed hundreds of cable window regulator and motor repairs, as well as adding power door locks and other door accessory repairs.

In 2012 is when Power Window Repair really started to see rapid growth. Additional build and install technicians were hired, as well as a full-time diagnostic technician to take pressure off Paul. A new vehicle was put on the road that year and both vehicles were wrapped in our trademark colors, logo and telephone number.

In 2013 Power Window Repair added to the team again, by welcoming additional administrative and managerial staff to shape up the ship! This is when Power Window Repair really started to take shape as a powerful business in Phoenix.

2014 proved to be a very busy year for Power Window Repair and our team. Nearly doubling the number of customers serviced, it was then that repeat customers and direct referrals became PWR’s number two source of customers, right behind Google. It was also when Power Window Repair realized just how many people in Phoenix still did not know that Power Window Repair existed and that there was an affordable company they could trust that specialized just in power window regulators and power window repairs.

In 2015 Power Window Repair intends to reach out to more Phoenix consumers directly through Facebook, other social media sources and our current customer base. Now servicing 16-20 Phoenix area customers daily, Power Window Repair has become the go-to source for 5-Star Service and affordable prices! With monthly VIP Savings campaigns for current customers and a fresh new look and website, Power Window Repair is poised to be the #1 power window repair source in the nation. We already receive and ship 10-15 regulators from out of state monthly! Our new location is also expected to be ready for move in some time in 2015. Join us on Facebook and we’ll keep you updated on our progress and everything else Power Window Repair!

 

Why Does My Car Need To Come To The Shop For Warranty Service?

We apologize that you’re having difficulty with your repair during your 1-yr warranty period and promise to resolve your issue promptly. Repairs completed under warranty do not include mobile service and for very good reasons.

Regulator Repairs Under Warranty

All of our OEM power window regulator repairs are designed and engineered to be a more permanent solution than replacement parts. We can’t guarantee they’ll last forever, but we certainly intended for the repair to last as long as you have the car. If you’re having trouble in the first 12-months, we need to have a “personal chat with your car”. That’s our funny way of saying that we want our master mechanic to inspect the mechanism, inspect the door, diagnose what went wrong and reverse it for you.

The fact of the matter is that we have a complete shop, with all the tools and parts we may need to correct the problem with your repair. We don’t want to see you have another problem any more than you want to come see us again!

Part Installation Under Warranty

We’ve said it before and we’ll say it again, replacement parts aren’t what they used to be. Whether it’s a power window regulator, power window motor or power window switche, we see problems with replacement parts. It’s all dependent on what was going on at the manufacturer on a particular day. One lot from a manufacturer might be bad, but the next may be perfect. From what we see, there is very little quality control in the automotive replacement part market these days.

Our Promise To You

We promise to provide you with the best quality replacement part at the most economical price. If that part fails under warranty, we will attempt to find another manufacturer of that part or another lot to replace it from. There’s always a solution and Power Window Repair is the team to find it!

Warranty service is generally quick and painless. We’ll make you comfortable in our shop or you can hang out and see what went wrong with your repair. Just call one of our friendly diagnostic technicians to schedule your warranty work in our shop.

My car window is grinding? What’s wrong?

Grinding, popping, scraping – all signs that you have a power window problem and should stop using the window immediately. Anytime a power window talks to you (makes noise), there’s something wrong and it needs to be addressed.

In most cases, it’s the power window regulator that has failed and is what’s causing all the noise you hear in the door. This means that something within that power window regulator mechanism has broken and the cable has come un-tensioned and is now loose to cause trouble. In many cases, when the window regulator breaks, the window will simply slide into the door, but we’ve seen them get hung up everywhere in-between, depending on where the regulator broke.

A failing or broken regulator will give you symptoms that can’t be denied. Just about the time it’s ready to break, the regulator will grind and screech all the way up and all the way down. You may even experience slowing on the way up AND on the way down. It will slide into the panel on it’s own. It will start to raise and then “pop and drop” into the panel. HINT: The cable and clips are part of the power window regulator mechanism. The cable doesn’t just come loose and the clips don’t just break, as some shops would have you believe. That cable is tensioned onto the regulator and motor and doesn’t just come loose or fall off a pulley wheel. Pulley wheels break, cables come un-tensioned and then the next time you hit the button that cable is ripped through the system breaking everything in it’s path. That’s the truth of the matter.

Power Window Repair employs a proprietary repair of stainless steel and custom-fabricated parts to strengthen and fortify OEM regulators, offering our customers a more permanent solution to the inferior replacement window regulators found on the market today.

With this being said, if you have Nissan or a Mazda and you’re experience grinding noises, you may have a different problem altogether. The power window motors are often to fail in these vehicles. The plastic gear inside these motors can breakdown and shatter causing all kinds of weird noises and slipping of the glass.

What do I do when my automobile power window starts running slowly?

Is your power window running slow? Does it take longer than 8 seconds to get from the bottom to the top or does it stop in the middle when you are trying to roll it up? This could be the first indication that your power window motor is burning out and getting ready to die. When this happens the window will go down just fine and without trouble. Remember, on the way down, the regulator has the weight of the glass on it’s back and gravity on it’s side, so it won’t need the power of the motor to lower the glass. It’s on the upstroke where the window motor is really load tested and you’ll have trouble.

You may think that helping the glass along by lifting the glass and operating the window at the same time will help you get the most out of that motor, but you run the risk of breaking the regulator or glass carriers every time you put your hand on that glass and that would just mean more money out the window!

Power Window Repair recommends that you get the window up and leave it up until it can be repaired. A failing power window motor will draw more power through the power window switch and can cause additional problems there. Call for free quote and diagnosis and then you’ll know what you are looking at for repair cost. You can reach our diagnostic team at (480)570-5116.

 

Can I repair my power window on my own? DIY Power Window Regulator Repair

In many cases, it is absolutely possible to repair your power window on your own. Just remember that what looks easy, can quickly become a nightmare that could be avoided simply by calling Power Window Repair to do the job. Often times, we can repair the window, save your knuckles and still save you money!

If you still want to take this project on yourself, we have a few warnings for you and of course, we’ll be there for you if you run into trouble.

1. Have the tools necessary to remove your door panel properly

2. Purchase extra door panel clips from the dealer if possible ( you will break some )

3. Purchase the correct window regulator assembly for your vehicle and door. A quality OEM replacement is always preferable over an inferior aftermarket part – remember, if that OEM blows up down the road, we can repair it – if the aftermarket part fails, it’s going in the garbage and you’ll be doing this again.

4. Watch a YouTube video on the specifics of working on your vehicles door and be prepared before you take on a job like this.

5. If it’s a scissor action regulator with a spring-action hub, please DO NOT attempt this repair. Call us at (480)570-5116 for a free diagnosis & quote. It won’t be worth losing a finger to save a few bucks!

How do I know what type of window regulator is in my door?

That’s a question, we hear a lot. The manufacturer, model and model year of your vehicle, including the door position will determine which mechanism is in your vehicles door. Each regulator is designed to fit a certain number of vehicles over a period of year ranges.

The size and weight of the glass, as well as the space inside the door panel will sometimes dictate the type and size of the mechanism that is used for a particular design.

What is in a Power Window System?

Any way you shake it, each power window will have a power window switch, a power window motor and a power window regulator. We know that it seems logical to some people that they would all run on one system and they’re shocked when one doesn’t work and the other’s do, but they each have they’re own system and they can go out whenever they get good and ready. In fact, each part can and will fail at different times sometimes wreaking havoc on an average family auto repair budget. The window regulator continues to be the leading cause of power window failure, with motors coming in not far behind.

Besides the door harness, which carries various wires from the door frame through the doors, you have 3 power window parts in each door: A power window switch, a power window motor and a power window regulator.

In most vehicles you will find the master switch pack on the driver door, which will control 2 or more windows in a vehicle. This switch may also contain connections for window lock out, power door locks, mirrors, etc. There will also be a single switch on the passenger side door(s) in most cases. On rare occasions, switches are found in the center consoles or in the center of the dash.

Each button has 2 connections – an up switch and a down switch. This means that there are 2 different connections that can go bad. When failing, it may go up from one switch, but must be lowered by another, etc. It’s more difficult to diagnosis a switch problem on a driver door so be ready for a question and answer session.

The power window switch sends electrical power to the power window or window lift motor, which is powered forward and backward at the switches request. Just because a front left motor is on the left side does not necessarily mean that it will fit in the rear position. While some parts are interchangeable, most motors are specific to the regulator that they will be attached to, whether that be a scissor or cable action regulator.

The power window regulator is the one NON-power part of the power window system. It’s a pulley or lift system and it’s only use is to hold the glass in place, so that the power window motor can have something to push up the glass in a stable manner. The motor will either attach with a metal gear on a scissor action regulator or with a cable spool wheel on a cable action regulator. As the motor is turned, that pulley or lift system is activated raising the glass up or down as requested.

 

 

How Long Does it Take To Repair a Power Window?

Ask most mechanics and they’ll tell you 3-5hrs – better yet, it’s likely that they’ll tell you to drop it off and then in 3-5hrs they’ll call you with a quote. A quote that is likely to leave your budget sobbing and your wallet screaming for mercy! Lucky for you, there’s an alternative!

Our technicians can complete most repairs inside of 20-30 minutes. Because we carry most OEM rebuilt regulators in stock, it’s almost always a simple install for us in the field. In these cases, the heavy work is done in the shop and we can move more quickly in the field. Each of our technicians will perform a minimum of 1.200 per windows per year, so they’re skilled and getting in and out of your door professionally and in a timely manner.

What is a Power Window Motor?

Also called a window lift motor, or automobile glass lift motor, the power window motor is the electrical motor that when attached to the power window regulator, raises the window glass up and down.

The electrical connection is carried via the power window switch, which when depressed or raised creates an actuation telling the window motor whether to move forward or backward. As the motor gear moves forward and backward, the regulator gear or cable spool wheel is also moved.

Symptoms of power window failure include slowing over time. Anything over than 7 seconds from top to bottom should be of concern, especially in a newer vehicle. The motor may also stop in the middle of travel on the way up and then after a period of time, may continue to the top of travel. Motors rarely have difficulty on the way down, as they have gravity on their side and the weight of the glass on their backs. It’s on the way up where a motors true strength is tested.

Noise is rarely associated with window motor failure with the exception of those with inherent inner gear issues such as Nissan and Mazda. In those vehicles, a crunching noise will be present similar to a failing regulator, however it is indeed the motor that’s causing your problem.

FUNNY, YET EFFECTIVE WAYS TO PROP YOUR POWER WINDOW

Okay, Power Window Repair services over 4,000 power windows a year in Phoenix, AZ and I have to say, I am shocked and surprised at some of the pictures my techs send in from the field and the descriptions of what customers have used to prop their power window glass temporarily. It’s downright hysterical and quite inventive!

 

Let’s be realistic, if you don’t know that Power Window Repair exists, you could miss a car payment trying to get that window working properly again. It’s no joke what some dealers and shops think is okay to charge for their repair. If you can’t afford that repair, you may try to get that glass up temporarily to keep the elements AND critters out of your vehicle.

 

And…. drumroll please….

The PWR Angel Awards go to:

The guy who’s wife stuck chop-sticks in the rubber trim of his BMW 7-Series! His wife didn’t want him spending $700 on a repair, but she didn’t want him driving around in a 50k car with duct tape on the window either!!! She was pleasantly pleased enough that she actually made a phone call to me and I was able to have a laugh with her over her ingenious idea! It turns out that she’s Japanese. Apparently, she keep old pairs of chopsticks in her junk drawer for all kinds of household purposes! Who knew?!?

The gal who used pliers and cardboard to lift her glass and then taped cans of baked beans stacked together to hold the glass in place! Kudos! Girl Power! Now that’s a Power Window Repair Angel!

And last, but not least….

The kid who used suction cups that he stole from his mother’s stained-glass ornaments, hanging in her kitchen window. She hadn’t noticed them missing yet, so he left early from work to come to the shop. It was the first time I had seen this technique used. He said the Audi was a gift for college from his grandfather and there was NO WAY he was putting duct tape on that paint. Now that’s using your noggin!

If you have a power window repair and you’re in the Phoenix Metro area, give Power Window Repair a call first. I guarantee you will save a bundle and you won’t ever be sorry you picked up the phone. As always, we encourage you to do your own research on any company you choose to work on your vehicle. Power Window Repair strives to provide the biggest bang for your buck on everything power windows and we are known for our excellent customer service, but don’t take our word for it. Take a moment to visit Yelp, Angie’s List and the BBB. It takes just a moment to give yourself a little peace of mind! Be smart about how you spend your money!

Call Power Window Repair for a Free Diagnosis & Quote! (480)570-5116