We apologize that you’re having difficulty with your repair during your 1-yr warranty period and promise to resolve your issue promptly. Repairs completed under warranty do not include mobile service and for very good reasons.
Regulator Repairs Under Warranty
All of our OEM power window regulator repairs are designed and engineered to be a more permanent solution than replacement parts. We can’t guarantee they’ll last forever, but we certainly intended for the repair to last as long as you have the car. If you’re having trouble in the first 12-months, we need to have a “personal chat with your car”. That’s our funny way of saying that we want our master mechanic to inspect the mechanism, inspect the door, diagnose what went wrong and reverse it for you.
The fact of the matter is that we have a complete shop, with all the tools and parts we may need to correct the problem with your repair. We don’t want to see you have another problem any more than you want to come see us again!
Part Installation Under Warranty
We’ve said it before and we’ll say it again, replacement parts aren’t what they used to be. Whether it’s a power window regulator, power window motor or power window switche, we see problems with replacement parts. It’s all dependent on what was going on at the manufacturer on a particular day. One lot from a manufacturer might be bad, but the next may be perfect. From what we see, there is very little quality control in the automotive replacement part market these days.
Our Promise To You
We promise to provide you with the best quality replacement part at the most economical price. If that part fails under warranty, we will attempt to find another manufacturer of that part or another lot to replace it from. There’s always a solution and Power Window Repair is the team to find it!
Warranty service is generally quick and painless. We’ll make you comfortable in our shop or you can hang out and see what went wrong with your repair. Just call one of our friendly diagnostic technicians to schedule your warranty work in our shop.