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How long has Power Window Repair been around? What’s The History Behind PWR?

After designing this proprietary repair for his own vehicles, Paul Nagy founded Power Window Repair in Phoenix, Arizona in January of 2009. Since then, we have designed hundreds of cable window regulator and motor repairs, as well as adding power door locks and other door accessory repairs.

In 2012 is when Power Window Repair really started to see rapid growth. Additional build and install technicians were hired, as well as a full-time diagnostic technician to take pressure off Paul. A new vehicle was put on the road that year and both vehicles were wrapped in our trademark colors, logo and telephone number.

In 2013 Power Window Repair added to the team again, by welcoming additional administrative and managerial staff to shape up the ship! This is when Power Window Repair really started to take shape as a powerful business in Phoenix.

2014 proved to be a very busy year for Power Window Repair and our team. Nearly doubling the number of customers serviced, it was then that repeat customers and direct referrals became PWR’s number two source of customers, right behind Google. It was also when Power Window Repair realized just how many people in Phoenix still did not know that Power Window Repair existed and that there was an affordable company they could trust that specialized just in power window regulators and power window repairs.

In 2015 Power Window Repair intends to reach out to more Phoenix consumers directly through Facebook, other social media sources and our current customer base. Now servicing 16-20 Phoenix area customers daily, Power Window Repair has become the go-to source for 5-Star Service and affordable prices! With monthly VIP Savings campaigns for current customers and a fresh new look and website, Power Window Repair is poised to be the #1 power window repair source in the nation. We already receive and ship 10-15 regulators from out of state monthly! Our new location is also expected to be ready for move in some time in 2015. Join us on Facebook and we’ll keep you updated on our progress and everything else Power Window Repair!

 

Can I repair my power window on my own? DIY Power Window Regulator Repair

In many cases, it is absolutely possible to repair your power window on your own. Just remember that what looks easy, can quickly become a nightmare that could be avoided simply by calling Power Window Repair to do the job. Often times, we can repair the window, save your knuckles and still save you money!

If you still want to take this project on yourself, we have a few warnings for you and of course, we’ll be there for you if you run into trouble.

1. Have the tools necessary to remove your door panel properly

2. Purchase extra door panel clips from the dealer if possible ( you will break some )

3. Purchase the correct window regulator assembly for your vehicle and door. A quality OEM replacement is always preferable over an inferior aftermarket part – remember, if that OEM blows up down the road, we can repair it – if the aftermarket part fails, it’s going in the garbage and you’ll be doing this again.

4. Watch a YouTube video on the specifics of working on your vehicles door and be prepared before you take on a job like this.

5. If it’s a scissor action regulator with a spring-action hub, please DO NOT attempt this repair. Call us at (480)570-5116 for a free diagnosis & quote. It won’t be worth losing a finger to save a few bucks!

How do you fix a broken or slow power window? That’s a question we hear a lot!

IF YOU’RE ASKING THIS QUESTION, YOU PROBABLY HAVE THE POWER WINDOW BLUES

If you own a modern vehicle and you’ve ever needed a power window repair, you’ve probably already experienced the sticker shock of dealer and standard repair shop quotes! Wowza! Most shops quote between $300-1200 for a repair, depending on the vehicle and what’s wrong with the window system. What are they crazy? As I wondered who designed these things, it occurred to me that they were very bright engineers, indeed. These things give the term “wear and tear” new meaning.

My customers want to know why. Why do they fail? Why do they put plastic in power windows? Why do they use cheap plastic? Why isn’t there a recall? I have to giggle, but I’m just trying to lighten the mood. After all, they are about to shell out cash to have their window repaired, even if it is less than what they were quoted elsewhere

First of all, if the fault or design flaw, intended or not, doesn’t propel you into a river or off a bridge, cause the car to catch fire or operate improperly, it’s not getting recalled. Let’s be realistic here. These are covered by very few warranties for a reason. They are designed to break. The bottom-line is that they want them to fail. As consumers, we demanded better engines, better transmissions, better fuel economy, better safety features. We NEVER said anything about power windows, power door locks or window switches. Most modern power window regulators are cable action. There are usually 1 or 2 tracks that the glass carriers and glass attach to and then the cable is drawn by the power window motor across plastic pulley wheels and fairleads. Plastic. Okay, in a normal climate consumers have trouble with these things, but we live in Arizona. In Phoenix, we live on the face of the sun! We pray for rain for Pete’s sake! When it’s 110 degrees outside, you know it’s 180+ degrees inside those metal doors. If that plastic is rated for 86 degrees, what does that mean for us? The power window regulator “boomerang” effect!

Just to review, in most cases you have to pay a ridiculous amount money for the repair AND replacement parts stink! I know it’s not what you want to hear, but we found a solution. A repair so good that we can put a 1-year warranty on it. A repair so strong that it’s intention was to be a more permanent solution. Keep reading. If you live in Phoenix Arizona or you live in another state and have expensive parts that need replacing, you’re going to love this.

WindowReg1  BMW_Window_Regulator WindowReg2

We repair the OEM regulator so that it can’t break again and we do it for 40-70% of what other dealers and shops charge. The founder of our company engineered designed a stainless steel repair that strengthens and fortifies the regulator in the areas we know to be weak and most likely to break. We serviced 4,000 power windows a year over the last 2, so I can say with confidence that we know what’s up with these things. We’ve even gone so far as to engineer custom metal spring tensioners to replace the nasty plastic ones found in power window regulators today. If an engineer can design a window regulator so it can break, an engineer can design a repair that reverses that. Voila! Power Window Repair was born in 2009!

Power Window Repair grew by integrating with local dealers and wholesalers and then started reaching out the public shortly thereafter. While we still have wonderful relationships with the dealers here in town, we find ourselves enjoying the day to day connection with our personal customers even more. Shoot – by the time you’ve had 4 windows done, we know your kids names, your dogs names and have probably invited your to a customer appreciation BBQ! We send out a monthly savings email to VIP customers just to make sure that they catch a break when that window does the famous “pop and drop”.

BUYER BEWARE! Check references before you hire anyone to work on your car! We send people to Yelp all the time because we want them to have confidence in their decision to use our service and we know it’s important to do your research before spending your money. The only reason I bring this up is that we recently found that of our ex-employees has been trying to copy our repair and start his own business here in town. Not that we’re against free enterprise, but this guy helped Paul build Power Window Repair here in Phoenix and is now trying to compete with us in our own backyard. We knew he had gone to Portland, but all of a sudden his best friend was showing up as the owner of our newest competitor and worse yet, plagiarized our website, word for word!

GET THIS! We had a customer call for a quote and she chose the other company, even though we warned her about who she was dealing with. The next morning, we got a call that she needed help. She needed more than she knew. The panel was broken and everything was torn apart. He came out to do the repair and then left everything a mess when he couldn’t fix it. The repair took us 30 minutes and the panel repair took another 30 as the epoxy dried. That customer was thrilled that we were able to save the day, but what a waste of time for her to have to do it twice and because someone had already been in that door before us, we wanted it to come to the shop.

Don’t be fooled by imitations. Power Window Repair is Power Window Repair. If you haven’t been to PowerWindowRepair.com, you haven’t reached us. We back up our repairs and we’ll back you up if you find yourself in a mess too!

THANKS FOR READING OUR BLOG! Stay tuned! We’ll keep you updated on funny things we run into in the field and any other tips we may suggest for keeping those automobile power window systems running smoothly! ~ Jen

FUNNY, YET EFFECTIVE WAYS TO PROP YOUR POWER WINDOW

Okay, Power Window Repair services over 4,000 power windows a year in Phoenix, AZ and I have to say, I am shocked and surprised at some of the pictures my techs send in from the field and the descriptions of what customers have used to prop their power window glass temporarily. It’s downright hysterical and quite inventive!

 

Let’s be realistic, if you don’t know that Power Window Repair exists, you could miss a car payment trying to get that window working properly again. It’s no joke what some dealers and shops think is okay to charge for their repair. If you can’t afford that repair, you may try to get that glass up temporarily to keep the elements AND critters out of your vehicle.

 

And…. drumroll please….

The PWR Angel Awards go to:

The guy who’s wife stuck chop-sticks in the rubber trim of his BMW 7-Series! His wife didn’t want him spending $700 on a repair, but she didn’t want him driving around in a 50k car with duct tape on the window either!!! She was pleasantly pleased enough that she actually made a phone call to me and I was able to have a laugh with her over her ingenious idea! It turns out that she’s Japanese. Apparently, she keep old pairs of chopsticks in her junk drawer for all kinds of household purposes! Who knew?!?

The gal who used pliers and cardboard to lift her glass and then taped cans of baked beans stacked together to hold the glass in place! Kudos! Girl Power! Now that’s a Power Window Repair Angel!

And last, but not least….

The kid who used suction cups that he stole from his mother’s stained-glass ornaments, hanging in her kitchen window. She hadn’t noticed them missing yet, so he left early from work to come to the shop. It was the first time I had seen this technique used. He said the Audi was a gift for college from his grandfather and there was NO WAY he was putting duct tape on that paint. Now that’s using your noggin!

If you have a power window repair and you’re in the Phoenix Metro area, give Power Window Repair a call first. I guarantee you will save a bundle and you won’t ever be sorry you picked up the phone. As always, we encourage you to do your own research on any company you choose to work on your vehicle. Power Window Repair strives to provide the biggest bang for your buck on everything power windows and we are known for our excellent customer service, but don’t take our word for it. Take a moment to visit Yelp, Angie’s List and the BBB. It takes just a moment to give yourself a little peace of mind! Be smart about how you spend your money!

Call Power Window Repair for a Free Diagnosis & Quote! (480)570-5116